1 – 3 Cognitive impairment can exact a major toll on overall quality of life, compromising employment and relationships. The firm has since seen gains in productivity and client satisfaction, and a drop in voluntary employee turnover, says Delta Emerson, an executive vice president for Ryan.Cognitive impairment is a critical concern for individuals living with multiple sclerosis (MS), affecting at least 40% of adult and 30% of pediatric patients. With most of its 940 employees working from home at least occasionally, Ryan LLC, a tax-services firm in Dallas, has managers set targets for each job and hold employees accountable. And everyday tools such as videoconferencing, shared calendars, regular email and instant messaging help bosses track progress. to be with kids coming from school, then work after dinner from home," he says.įocusing on accomplishments rather than time is another way employers track at-home workers. "The basic challenge for managers is getting trickier," Mr. Those who work from home only one or two days a month are leading the trend, rising by an average 69.5% every year since 2007, to 3.3 million people last year, Mr. The number of corporate employees who work from home at least one day a month has been rising 23% a year since 2007, on average, to 22.8 million last year, saysĪ vice president at IDC, a Framingham, Mass., market-research company. The distinctions between working from home and from the office are also blurred because more people are splitting their weeks, and even their days, between home and office. Mailbox: Handling a Boss Who Micromanages.The Downsides of Working in a Glass Office.O'Keefe, whose company is based in d'Iberville, Miss. I couldn't say, 'Oh, I'll trust you again,' " says Ms. After learning she was actually spending most of her workday studying for a master's degree, "I had to let her go. Still, after she noticed one home-based employee's output lagging for several months, the program enabled her to see that the employee was spending a lot of time writing Word documents, something not required for her job. O'Keefe says she doesn't use the program "to snoop" on individuals. O'Keefe, chief executive of Dancel, a provider of litigation-support services for attorneys, uses SpectorSoft to help track time spent on client projects by all employees, either in the office or at home.
Many of Celeste O'Keefe's 13 employees often work from home, which helps them manage the long hours their jobs can require, Ms. They realize that people working from home may take breaks to run errands or handle other non-work tasks. One popular report among WorkTime clients is "top Facebook users," she says.Įmployers say the idea isn't to keep people chained to their jobs for eight hours straight. Such programs can help bosses spot people who need help, as well as those who are wasting time, saysĪ sales specialist for NesterSoft, a Woodbridge, Ontario, maker of a monitoring program called WorkTime.
Daniels to see whether all his employees, including 16 office workers and 24 who work from home, are using their computer time in productive ways. Like most monitoring programs, it also allows Mr. Daniels uses, InterGuard by Awareness Technologies in Los Angeles, is used by financial-services, health-care and other employers to track productivity, prevent leaks and comply with security regulations. To avoid violating employees' privacy, employers should tell employees they're being monitored and track only business-related activities, attorneys say. The systems are used mainly to secure sensitive data and comply with government rules, but they also generate lots of personal information on employees' online behavior. And some, like Accurate Biometrics, monitor computer use of employees, both at home and in the office.Ī Stamford, Conn., technology-research company, predicts use of computer security-monitoring programs will rise to 60% of employers by 2015, from fewer than 10% now. Others require "virtual face time" via email, instant messaging or calls. Some track projects and schedule meetings on shared calendars. These days, working from home is more like being in the office, with bosses developing new ways to make sure employees are on task.
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